Contact & support

When you pay for a booking, the money is held securely by Razorpay — not sent to the vendor. It is released only after you mark the service as delivered. If the vendor rejects or cancels, you get an automatic full refund within 3–5 business days.

Your full payment is refunded automatically, and our support team helps you find a replacement vendor on priority. Vendors who cancel repeatedly are suspended from the platform.

Yes — only customers who completed a paid booking through MandapSearch can review that vendor. Reviews cannot be purchased or self-posted.

Nothing extra. You pay the vendor's listed price. Our 2% platform commission is charged to the vendor on completed bookings only.

Register through the 'List your business' page. Our team verifies your documents and calls you within 24–48 hours. Listing is free — no monthly fees, ever.

After the customer marks your booking complete, the escrow releases automatically. The amount minus 2% commission reaches your bank account within 2–5 business days via Razorpay settlement.